FAQ's

FAQ

🌿 About Nourishy 

What is Nourishy Organics?
Nourishy Organics is a premium organic skincare brand founded in Pakistan, dedicated to creating pure, effective, and nature beauty solutions using high-quality organic ingredients.

What does “Nourishy” mean?
“Nourish” means “care & Glow” .To feed, care for, protect, and provide what is needed to grow healthy and strong.

✨ Products & Ingredients

Are your products 100% organic?
Yes, we prioritize 100% authentic and organic ingredients in our formulations, ensuring purity and effectiveness.

Do your products contain chemicals or preservatives?
Our products are free from Paraben Free, Sulfate Free (SLS/SLES Free),  Mineral Oil Free, Artificial Color Free, Harsh Chemicals Free

Where do you source your ingredients from?
We responsibly source premium organic ingredients from around the world to maintain our high-quality standards.

Are your products suitable for sensitive skin?
Yes, our gentle formulations are designed to suit most skin types, including sensitive skin. However, we recommend a patch test before use.

Are Nourishy Organics products handmade?
Yes, our products are crafted in small batches with meticulous care to ensure quality and freshness.

🌸 Usage & Results

How long does it take to see results?
Results vary depending on your skin type and concern, but most users notice improvements within 2–4 weeks of consistent use.

Can I use multiple Nourishy products together?
Yes, our products are designed to complement each other and can be used as part of a complete skincare routine.

Do your products expire?
Yes, because we use organic ingredients, our products have a shelf life. Please check the packaging for specific expiry details.

🚚 Orders & Shipping (Pakistan)

Do you deliver all over Pakistan?
Yes, we offer nationwide delivery across Pakistan.

How long does delivery take?
Delivery typically takes 2–5 working days, depending on your location.

What are the delivery charges?
Delivery charges are displayed at checkout. We may also offer free shipping during promotional campaigns.

Can I track my order?
Yes, once your order is dispatched, you will receive tracking details.

💳 Payments & Returns

What payment methods do you accept?
We offer Cash on Delivery (COD).

Do you offer returns or exchanges?
Due to the nature of skincare products, we only accept returns for damaged or incorrect items.

What should I do if I receive a damaged product?
Please contact our support team within 24–48 hours with pictures, and we will assist you promptly.